shuvo 777's Privacy Policy

This Privacy Policy ("Policy") applies to the website and related services operated by shuvo 777 ("we", "our", "platform"). When you register, log in, or use any service on shuvo 777, you agree to comply with the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both together form the basis of the agreement between you and us.

We treat user privacy as our highest priority. Your personal information is never sold to third parties. The information collected is used solely for providing services, ensuring security, and improving your experience.

When you open an account on shuvo 777 and while using our services, we may collect the following information:

1.1 Registration Information

• Full name and username
• Mobile number and email address
• Date of birth (for age verification — minimum age to use the service is 21+)
• Address and national identity card information (when identity verification is required)
• Preferred language and communication method

1.2 Financial Transaction Information

• Mobile number for bKash, Nagad, Rocket, or Upay, or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Usage Information

• IP address, device type, and operating system
• Browser type and version
• Time spent on the platform and pages visited
• Game play history and betting activity
• Information collected through cookies and similar tracking technologies

shuvo 777 uses your information for the following purposes:

2.1 Service Operation and Improvement

Your information is used to create and manage your account, process transactions, keep gaming services running without interruption, and resolve technical issues. Data analysis to improve the overall quality of the platform is also included.

2.2 Identity Verification and Security

We follow an identity verification process to confirm each user's identity, prevent unauthorised access, and guard against fraud. Your information is kept secure using SSL encryption and other security technologies.

2.3 Communication and Customer Support

Our 24/7 support team stays in contact with you in Bengali and English via live chat or email. Your contact information is used to send important updates, transaction confirmations, and security notifications.

2.4 Responsible Gaming

We believe every user has the right to enjoy gaming responsibly. To that end, usage patterns are analysed to identify risky behaviour and assistance is provided when needed. Following the detailed responsible gaming guidelines is important for all users.

shuvo 777 follows industry-standard technology and practices to keep your information secure. The key security measures are listed below:

3.1 Encryption

All data exchanged between you and our servers is encrypted using SSL (Secure Socket Layer) technology. This ensures that no third party can access your sensitive information in any way.

3.2 Access Control

Only authorised staff can access your information, and a record of every access is kept. Staff are bound by strict confidentiality agreements in line with internal security policy.

3.3 Data Retention Period

Information is retained for as long as your account remains active and for as long as required to meet legal or regulatory obligations. Even after an account is closed, certain information may be kept for a defined period as required by applicable law.

shuvo 777 never sells your personal information. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

The minimum necessary information is shared with the relevant payment processor to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These organisations also follow their own privacy policies.

4.2 Technology Service Providers

Third-party software providers who assist in operating the platform's technical infrastructure are contractually obligated to keep your information confidential.

4.3 Legal Obligations

Information may be disclosed to meet legal obligations in the case of a court order or a lawful request from a law enforcement authority. In such cases, only the minimum necessary information is provided.

shuvo 777's website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions and managing security processes. Without them, the platform's core services do not function properly.

5.2 Analytics Cookies

Analytics cookies are used to understand how users are using the platform. This information is analysed in aggregate and no individual's identity is separately identified.

5.3 Cookie Control

You have the option to disable cookies from your browser settings. However, disabling essential cookies may limit some features of the platform.

shuvo 777 fully recognises your rights over your personal information. You have the following rights:

6.1 Right to Access Information

You may request to view the information stored in your account at any time. Our support team will provide this information based on verified identity.

6.2 Right to Correct Information

If there is any error in your information, you may request a correction. Information can be updated through account settings or via the support team.

6.3 Right to Delete Information

In certain circumstances you may request deletion of your information. However, some information may need to be retained in cases of legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and we will respect this request. Use account settings or the support team to change your communication preferences.

All services on shuvo 777 are strictly for persons aged 21 or above. We do not intentionally collect information from anyone under the age of 21. Age is verified at the time of registration, and if someone opens an account by providing a false age, the account will be closed and the associated information deleted as soon as this is identified.

If a parent or legal guardian believes their minor child has registered on this platform, please contact our support team immediately. We will take the necessary steps promptly.

Our servers and technology infrastructure may be located in various countries. As a result, your information may be transferred internationally. Appropriate contractual and technical measures are in place to maintain a high standard of data protection in such cases. The level of protection for your information in international data transfers does not fall below the standards described in this policy.

shuvo 777 reserves the right to update this privacy policy as needed. If any significant changes are made, you will be notified in advance via your registered mobile number or email. The updated policy will be published on this page and the date of publication will be noted at the top of the page.

Continuing to use the platform after any changes means you have accepted the new policy. If you have questions about any change, please contact us or visit our FAQ section.

If you have any questions, requests, or complaints regarding this privacy policy, please contact our customer service team:

• Live Chat: Bengali-language support is available 24/7 via direct chat
• Email: [email protected]

We generally respond to emails within 24 hours. Privacy-related complaints are resolved as quickly as possible. You can find more details on our About Us and Contact page.

This policy applies to all users of the shuvo 777 platform. Please read this policy carefully before providing personal information, and contact our support team if anything is unclear.